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Common questions & answers
Do I need insurance?
- Insurance is not included, and items are stored at your own risk. You can purchase insurance separately from Insurastore.com.
What's the min/max. time I can store?
Experience ultimate flexibility with our rentals—there’s no minimum or maximum stay! Simply give us 2 weeks’ notice and pay for a minimum of 2 weeks’ rent at full price.
What can't I store?
For safety and legal reasons, the following items cannot be stored in our units:
- Hazardous materials – Flammable, explosive, or toxic substances, including gas canisters, fireworks, and chemicals.
- Illegal items – Any stolen goods, illicit substances, or firearms.
- Perishable items – Food, plants, or anything that could attract pests.
- Living creatures – No animals, insects, or humans can be kept in storage.
- Strongly scented items – Anything that could affect neighboring units, such as open paint cans or certain chemicals.
If you're unsure about a specific item, feel free to ask!
Can I store my caravan or car?
Yes we can store cars subject to space availability so please chat to us. Unfortunately, we don’t offer storage for caravans.
Free cancellation*
Cancel for free up to 48 hours before your move-in date. There’s no minimum stay, but you will be charged two weeks at the full price. To move out, you must give two weeks’ notice using the form ain the customer help section