We’ll pause direct debit payments, but please don’t cancel yet—refunds (if due) are processed this way and take up to 14 days.

You’ll receive a text with the keysafe code for key return. Unless instructed otherwise, lock the unit, sweep it out, and remove all items and rubbish. Then, submit the Vacated Form with a photo of the empty unit.

We hope you had a great experience! If you need anything, let us know. If all went well, a quick review would mean a lot to our small business. Thank you!